We at Pure-effects, are striving to ensure that your orders and Custom products are Delivered Correctly and conveniently on this page you will find the essential information regarding our shipping, order times and return policy. If there are items not mention always feel free to contact us by our contact form or at info@pure-effects.eu
SHIPPING COSTS
Our shipping costs are calculated based on a few criteria.
RETURNS
Please contact us at info@pure-effects.eu regarding questions about returning your order/products
ORDER-INTAKE
We build most of our products on demand. But we strive to have a small inventory to improve lead times. From order to shipping will be between 4 and 8 weeks. When ordering we will provide you with a estimated delivery time
DROP SHIPMENTS
We offer drop shipments as a option. We will send your order directly to your costumers from our warehouse\manufacturing facility. Saving you time and money. Please make sure to request this option. So, we can make the process as seamless as possible!
EXPRESS SHIPPING
We understand that the Event and entertainment business can be time sensitive. We offer Express Delivery service when requested. Additional charges apply for Express delivery.
CUSTOM DUTIES, TAXES AND FEES
Deliveries outside the EU are subject to additional customs duties, taxes, and fees. Extra information on customs duties can be found at https://ec.europa.eu/. Always contact your local authorities for further information on taxes, fees and other costs.
PICK-UP AT PURE-EFFECTS HQ
We are always happy to receive customers at our facility. When you want to pick up the products personally, we will discuss the time before hand by email or phone. Its also possible to pickup you order outside office hours in consultation with pure-effects.